At Rio-Vitalise Ltd we take our responsibility to protect your privacy and personal data very seriously.
This policy document is to illustrate how we take care to ensure that your privacy and your personal data is safe in our care, you can be confident in the safety of our data protection processes when purchasing and enjoying our CBD products via our website and through our partners.
What this policy covers.
The Rio-Vitalise website (www.rio-vitalise.com) and any associated applications are operated by Rio-Vitalise Ltd, a company registered in England and Wales (Company Registration No. 12936801).
40a Whitwell Rd
When you visit the c website or contact us by any other form of physical and digital communication we may collect personal information. This policy explains what happens to your personal information, how we might use it and how you can exercise your right to access any of your information that we may hold.
Please read this policy, together with our Terms and Conditions carefully, as whenever you access our website, or any associated services, you confirm that you have understood and agreed to them.
What personal information we collect about you.
We may collect information about you when you:
Depending on how you use our services the type of information we collect may include:
This list is only indicative and other personal information may be collected from time to time.
Important! We do not store your payment details.
The operators of these sites may collect information from you that will be used by them in accordance with their own privacy and data policies.
Why we need to use your data
Why we need to use your data
Collecting your personal information helps us to better understand how we can bring you the best products and services.
We only collect the information necessary for us to bring you our products, merchandise or other services. We use your information to:
Your preferences and feedback
When you place an order with us or simply visit our website you can register (opt-in) to receive marketing emails from us by entering your preferred email address and checking the relevant tick box on the checkout or the registration form in the footer of every page.
If you later choose to unsubscribe (opt-out) from our mailing list you can simply follow the link on one of our emails, or navigate to the correct page on the site and follow the instructions to update your account.
It is important for us to know your opinion about our website, CBD products and other services; we love to hear your views, which help us to improve.
Occasionally we may contact you in order to canvas your opinions about our products or about subjects related to our products or services, but we will only do this if you are already opted-in to receive our marketing communications.
If you are not opted in to marketing communications we will only contact you with transactional or important service information, for example, we may contact you about:
Cookies are small text files containing information which is downloaded to the personal device you use when you visit a website. Cookie s help you and your device to interact more efficiently with the websites you visit.
There are 3 main types of cookie: session cookies; which expire once you leave a web site, only collecting data about that visit, temporary cookies; which expire after a short, set period of time and permanent cookies that persist for a longer period of time but not longer than 90 days.
The Cookies we use include session and permanent varieties provided by Google and Facebook that help us to understand how you use services provided by those companies to find and interact with our website.
If you wish you may block the cookies used by our website, you can use the personal data and privacy settings in your chosen browser to remove cookies or to also manage how your device handles cookies more generally and what information they collect about you.
Finally we are committed to transparency and clarity which includes communicating in an easy to understand way, however if you are unclear about any aspects of this statement or our policy towards using and protecting your personal data or if you would like to know what data we may hold of yours then please contact Rio-Vitalise via email using [email protected].